Chiller Installation for a Gasket / Window, Fabrications and Extrusions Manufacturer
Issue: - With over 20 years of experience in supplying glazing gasket to window fabricators nationwide, our client was experiencing issues with their water chiller and requested one of our engineers to attend and diagnose the issue.
Solution: - Our Engineer arrived the same day to service the unit, as a result, it was made clear that the system was leaking refrigerant. We offered a quotation for the repair of the unit, but the client advised that a new more modern unit would be more beneficial to the business due to rising gas prices and more energy efficient solutions.
Outcome: - Once the unit was delivered, it was installed and commissioned the same day. We included a year’s maintenance as well as a year’s warranty on the unit as standard.
Our Client was very happy with how we handled the project and impressed with our consistent friendly working relationship.